Payment Policy

Thank you for shopping with Pikoja.
This Payment Policy explains how payments are processed on our website and outlines the available payment methods, security measures, and related information.

Accepted Payment Methods

We offer a variety of secure payment options to ensure a smooth and convenient checkout experience. Currently, we accept the following payment methods:
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal
All payments must be completed in full at the time of purchase. Available payment options may vary depending on your location or device.

Payment Security

Your payment security is very important to us.
Pikoja uses industry‑standard security measures to protect your information, including:
  • SSL (Secure Socket Layer) encryption
  • Trusted third‑party payment processors
  • Secure checkout technology
For your protection, we do not store or have access to your full credit card details on our servers. All sensitive payment information is handled securely by our payment partners.

Currency

All prices displayed on pikoja.com are listed in U.S. Dollars (USD).
If your bank or card provider uses a different currency, currency conversion rates and additional fees may apply. These fees are determined by your financial institution and are not controlled by Pikoja.

What You Are Charged For

When you place an order on our website, you authorize us to charge your selected payment method for:
  • The product price
  • Applicable sales tax
  • Shipping fees (if applicable)
  • Any additional charges clearly shown at checkout
The full order total is displayed before you complete your purchase.

Taxes

Sales tax is calculated automatically based on your shipping address and applicable U.S. tax laws.
Any applicable taxes will be clearly displayed during checkout before payment is completed.

Failed or Declined Payments

If your payment is declined, please verify the following:
  • Your card or payment information is entered correctly
  • Sufficient funds or credit are available
  • Your bank or card provider has not placed restrictions on the transaction
If the issue persists, we recommend contacting your bank or payment provider directly. Pikoja does not control or receive specific reasons for declined transactions.

Fraud Prevention

To protect our customers and maintain a secure shopping environment, Pikoja may review or cancel orders that appear suspicious or potentially fraudulent.
If additional verification is required, our team may contact you using the information provided during checkout.

Refunds

Approved refunds are issued to the original payment method used at checkout.
Please refer to our Refund & Returns Policy for full details regarding eligibility, conditions, and processing timelines.

Questions About Payments?

If you have any questions or concerns regarding payments, feel free to contact us:
Email: support@pikoja.com
Phone: +1 (818) 697‑0732
Business Address:
Pikoja
8375 Sultana Ave, Unit 2
Fontana, CA 92335
United States