How It Works

At Pikoja, we make shopping for modern wellness technology simple, transparent, and stress‑free. Here’s how it works from start to finish.

Step 1: Explore Our Wellness Products

Browse our curated collection of wellness and recovery devices, including LED red light therapy face masks and related accessories.
Each product page includes:
  • Clear product details and specifications
  • Intended use for general wellness and self‑care routines
  • Transparent pricing and shipping information
We focus on easy‑to‑use products designed to fit naturally into your daily wellness routine.

Step 2: Place Your Order Securely

Once you’ve selected the product that fits your needs:
  1. Add the item to your cart
  2. Proceed to our secure checkout
  3. Complete your purchase using a trusted payment method
We accept major credit cards, digital wallets, and other secure payment options. All payments are processed using industry‑standard encryption to protect your information.
You’ll receive an order confirmation email immediately after checkout.

Step 3: Order Processing

After your order is placed:
  • Orders are processed within 1–3 business days (Monday–Friday)
  • During peak periods, processing may take up to 5 business days
  • Each order is carefully prepared before shipment
Once your order ships, we’ll send you a shipping confirmation email with tracking information.

Step 4: Shipping & Delivery

We currently ship within the United States, including Alaska and Hawaii.
  • Estimated delivery time: 7–12 business days after processing
  • Delivery times are estimates and may vary due to carrier or external factors
You can track your order anytime using the tracking link provided in your email.

Step 5: Enjoy Your Wellness Routine

Once your order arrives, you can begin incorporating your product into your daily self‑care routine.
Our products are designed for:
  • At‑home wellness use
  • Comfort and ease of use
  • Consistent self‑care habits
Important Wellness Notice:
Pikoja products are intended to support general wellness and self‑care routines only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual experiences may vary.

Step 6: Need Help? We’re Here for You

If you have questions at any stage, our customer support team is ready to help.
We can assist with:
  • Order status and tracking
  • Shipping or delivery questions
  • Returns and refunds
  • Product information
  • Payment or checkout issues

Easy Returns & Peace of Mind

We offer a 30‑day return window on eligible items so you can shop with confidence.
Full details are available on our Refund & Returns Policy page.

Contact Us Anytime

If you need assistance, please reach out:
Email: support@pikoja.com
Phone: +1 (818) 697‑0732
Business Address:
Pikoja
8375 Sultana Ave, Unit 2
Fontana, CA 92335
United States